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How to Order
Fish and Other Items from AquariumFish.net |
| There are Five Ways to Order. |
We prefer that you use PayPal's Secure Shopping Cart, which you can use to pay us with a free PayPal account.
If you don't have a PayPal Account, you can create one. If you don't want a PayPal account, you can still still use PayPal to pay us with your credit card. |
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| This page lists all five methods of ordering from us, then gives details about each method. |
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Before you Order
Please click here and read our Terms and Conditions of Business. By using this site or ordering merchandise from us, you agree to accept our Terms and Conditions of Business. |
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| The Five Ways to Order |
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(1) |
Use PayPal's Secure Shopping Cart. |
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Email us your order. |
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Fax us your order. |
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Mail us your order. |
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(5) |
Phone us and read us your order. |
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| Click here for our email address, phone number, and street address. |
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| Below on this page you will find detailed information about each of these five ways to order. |
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No Minimum Order
Order as few or as many fish as you want.
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| 1. PayPal's Secure Shopping Cart |
| Click here for the details about how to order from us using PayPal's Secure Shopping Cart. You can use PayPal to pay for your order with a credit card, even if you do not now have a PayPal account. PayPal makes ordering very easy for you and for us. It is the best way to order. |
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| 2. Order by Email |
| Create an email that includes the information in the Example Order that's shown below. We do not open any attachments to emails, so please put all the information about your order in your email not in an attachment to your email. You will still need to arrange to pay for your order. Click here for more about how to pay us. |
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You must have Java Script enabled in your browser to use an email address in this web site.
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| Please do not send us an email that does not relate to an order. |
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3. Order by Fax
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| Create a document similar to the one shown below, and fax it to us. Click here for our fax phone number. You will still need to arrange to pay for your order. Click here for more about how to pay us. |
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Important |
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Example
Order
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From: |
Kim Jones |
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1234 Main Street
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Hometown CA 91234
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Email |
kimjones@email.com
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Phone |
666/555-1234
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Visa Card |
1234-5678-8765-4321
Sent via PayPal
Expiration date 03/07
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Delivery |
I prefer delivery to arrive
on Thursday or Friday.
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Quantity
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Item
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Description
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Price
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Amount
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6 |
4385 |
Serpae Tetras
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2.00 |
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$12.00 |
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9 |
3781 |
Assorted Platies
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1.75 |
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15.75 |
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1 |
6999 |
Bushy Eyebrows Plecostomus
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13.25 |
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13.25 |
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3 |
7599 |
Smiling
Dwarf Frogs
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3.40 |
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10.20 |
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3 |
8199 |
Royale
Ferns |
2.60 |
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7.80
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Taxable Total |
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59.00 |
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California Sales Tax* |
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5.16
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Sub-Total |
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64.16 |
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Packing and Shipping Charge |
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29.75 |
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Total |
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$93.91 |
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Special Request: I'd prefer to get 3 males and 6 females of
the Assorted Platies.
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*
California Sales Tax of 8.75% (0.0875) applies to each order shipped by us to an address in the state of California. We do not collect any sales tax on an order shipped to an address outside of California.
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Your Address
Delivery companies will not accept a package that is addressed to a Post Office Box, so you must enter a Street Address.
Your Telephone
Delivery companies will not accept a package without your phone number to call, in case they have trouble finding your street address.
Saturday Delivery?
Normally we ship on Tuesday, Wednesday, and Thursday to arrive the next day. Optionally you can request a Friday shipping date to arrive on Saturday with an additional charge of
$15.00, which you should add to your order, if you want Saturday delivery.
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| 4. Order by U.S. Mail |
| Create a document like the example shown just above, and mail it to us. Click here for our mailing address. You will still need to arrange to pay for your order. Click here for more about how to pay us. |
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5. Order by Telephone
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| Call us and read us your order. We are ready to take orders from 9:00 am to 3:00 pm, Pacific Time, Monday through Friday. Click here for our phone numbers. You will still need to arrange to pay for your order. Click here for more about how to pay us. |
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On your order be sure to include your name and street address (not a P.O. Box Number), your email address, and your telephone number, then the Quantity, Item number, and Description for each item as given on our Price List. Click here to see a page in our Price List.
Shipments to an address in the state of California are billed for sales tax, but shipments to an address outside of California are not billed for sales tax. There is one charge of $29.75 for Packing and Shipping for each order to one address.
You can order as many fish and as many different kinds of fish, frogs, crabs, shrimps, and plants as you want. You might order one fish, or you might order one-hundred fish. No matter how small or how big your order is, you pay the same amount, $29.75, for shipping that entire order.
We have many different sizes of shipping boxes, and we'll pick the right size box for your order. Some orders need only one small box, and some orders need several large boxes, but the shipping charge of $29.75 is always the same. Click here for more information about shipping. |
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Special Requests
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When you order, you can always include Special Requests that you would like us to keep in mind, as we catch and pack your order.
For example, you might include a Special Request for a particular color for your fish, like a Dark Blue Male Betta, or you might request that we ship 3 Males and 6 Female Platies, as shown above on the example order. Click here for more information about Special Requests.
We can arrange to deliver your fish on Wednesday, Thursday, or Friday. We can also arrange delivery on Saturday for an additional charge of
$15.00.
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| We've had some customers surprised that we charged them only $29.75 to ship their order, when it contained many fish of many types plus some plants and in some cases even more than one box. However big your order is we'll charge you once. Just $29.75 for as many boxes and as many fish as you order. We don't encourage you to buy more fish than you need, and certainly don't buy more than you can properly care for. But $29.75 to ship any size order keeps it simple for everyone. |
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| If you still have a question. |
| Click on our Terms of Business, our Warranty, and our Information to find an answer. If you've read these pages and still have an important unanswered question about this site, click here to go to our Search Page where you can search for a word or phrase anywhere in this web site. |
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| Click here to go to another page in this web site with Customer Comments and our Replies about ordering from us. |
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Ordering
& Delivery of Living Items
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The Prices
The Prices are payable in U.S. Dollars and are always listed for ONE item, which is usually one
fish, but it might be one shrimp, one crab, one aquatic plant, or one fish bowl depending on the
type of item. |
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The
Sizes
are listed in inches and refer to total length of that
item and includes the tail, if the item has a
tail. Each size is the size of the item for sale.
The pictures often show items of a different
size than the items offered for sale. Eventually
an item may grow to be bigger, even much bigger.
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Learn about the Fish, before You Buy !!
Near almost every item, that is listed for sale, there is a link, which includes more information
about that item and often includes the maximum size. We strongly recommend that you carefully read
about each item, before you buy it!
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No Minimum Size Order
There is no minimum order size. Order as many items or as few as you want.
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Where Do We Ship?
We ship to most addresses in the contiguous
48-states and to some addresses in Hawaii and
Alaska, but we cannot ship outside the United
States. So we cannot ship to Canada or Puerto
Rico. We apologize for any disappointment this
causes. |
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The Pictures
on this web site show items that have
usually been sold. So we can't ship you the exact same item
that you see in a picture, and the item that we ship may not look like the item in the picture,
but we can usually ship you an item that is nearly the same.
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Special Requests
If you send us a Special Request with your order, we'll try to send you what you request. Click
here for more about how
to send us a Special Request with your Order.
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How to Order from Us
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Click
here
to read about the five ways to send us an order.
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How to Pay Us
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Click
here to read about
how to pay us. |
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PayPal Shopping Cart
We recommend that you use PayPal's Secure Shopping Cart
to order from us. Rarely one of our customers
has a problem with the PayPal shopping Cart. If
you encounter a problem with it, call PayPal at
1-888-215-5506, toll free, and repeat the word
"agent" until you get to talk to a real person
and explain your problem. You are also welcome to
contact us by clicking
here,
but we usually do not know how to solve
problems with PayPal, so
it's better to call them directly.
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Shipping Charges
are usually
$29.75 for one shipment, containing
any number of items, sent to one address. One item or one-hundred items the Shipping Charges are
usually the same. |
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FREE SHIPPING on Orders over
$139.00
This
is a limited time offer.
There is always an additional charge of
$20.00
for shipments to Anchorage and Fairbanks in
Alaska and to Hawaii. If you request delivery on
Saturday, there is an additional charge of
$15.00.
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IMPORTANT
If
you send us an order with an incorrect address, we will charge you an
additional $3.00 to change it. If your incorrect address is not
corrected and goes to the shipper, we will be charged $10.00, and we
will bill you for that amount. So double-check to be sure your address
is correct, BEFORE you make the final click to send us an order.
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Optional Delivery
on Saturday costs an additional
$15.00,
and delivery to Anchorage or
Fairbanks in Alaska or to Hawaii is
an additional
$20.00.
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Click to add an optional
charge of
$15.00
to your PayPal order for Saturday delivery in most areas.
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Click to add
$20.00 to your PayPal order
to Hawaii or to Anchorage and Fairbanks in Alaska.
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Click to view and edit the current contents of your
PayPal Shopping Cart.
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Click
here
for more details
about the Shipping Charges.
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We Ship
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all orders that contain live items by "Overnight
Express Delivery".
The fish leave here in the late afternoon and usually
arrive before noon the next day. Most of our
online competitors charge their
customers more for "Next Day
Shipping", and the fish they ship arrive several
hours later in the afternoon. We love our fish
and want to minimize the stress to them during
shipping. Click
here for more information about
how we ship orders.
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Delivery Schedule
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An
Order Placed on |
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Will usually ship on |
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Usual Delivery Day |
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Monday |
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Wednesday |
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Thursday |
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Tuesday |
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Wednesday |
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Thursday |
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Wednesday |
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Thursday |
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Friday |
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Thursday before noon* |
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The same
Thursday |
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Friday |
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Thursday after noon* |
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The
next Tuesday |
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Wednesday |
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Friday |
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The
next Tuesday |
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Wednesday |
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Saturday |
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The
next Tuesday |
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Wednesday |
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Sunday |
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The
next Tuesday |
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Wednesday |
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* Pacific Time Zone
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The first column in blue on
the left shows the days that we receive your
order. Read across to the middle column in yellow
to find the day
we will ship your order, and the pink column on
the right shows the day you will usually receive
your order.
So for example, if you order on
Thursday after noon, you will usually receive
your order 6-days later on Wednesday, but if you
order on Thursday before noon, you'll get your
order the next day on Friday! Hooray!
;^ }
All
of this is organized to maximize the safety to
the fish.
The "Usual Delivery Day"
is the day after your order is shipped. We
always ship in the late afternoon and
the delivery to you is usually the next day
before noon, which minimizes the time.
By the way
you can
request a
different
delivery day
that you
prefer, but
the
requested
day must be
after the
Usual
Delivery
Day, shown
above.
Notice the word "usually" in the yellow and pink columns. Once in a blue moon due to circumstances beyond our control we may not be able to ship on the
day listed above in the yellow column. If so, we'll notify you, apologize for the delay, and make other arrangements for your shipment.
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Saturday
Delivery
Note: We can also ship on
Friday for delivery on Saturday with an
additional charge of
$15.00. To ship on a
Friday, we must receive your order before noon,
our time, on Thursday, as shown in the table
above.
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Notification
We will always notify you by email, before we ship your package. Our notification will include the
name of the delivery company and the approximate time of delivery
to your address. From the day we receive your order,
you will usually receive your package within three to five of our working days, which are Monday
through Friday, excluding holidays.
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your Email Address
Be sure
we have your current email address.
Sometimes we get orders with old
invalid email address, which means
our notification email is return to
us and not delivered. |
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your Street Address
The companies that we use to deliver packages will not
accept a package from us that is addressed to a Post Office Box, so you must enter a Street Address
on your order. |
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Your Telephone Number
The delivery companies also will not accept a package without
your phone number to call in case they have trouble finding your street address.
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IMPORTANT
Be sure your order is to a STREET
ADDRESS and not a P.O. Box number.
The delivery companies want a PHONE
NUMBER, where they can call you at the
time of delivery, in
case they have trouble
finding your address.
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Please be Meticulous !!
Include everything listed above in your order, but if something is missing, we will contact you
and help you complete your order.
We are very well organized,
very friendly, and we have successfully shipped many thousands of packages of fish.
;^
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Click
here
for even more details about ordering from us.
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| Click here to go to another page in this web site with Customer Comments and our Replies about ordering from us. |
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The advertisement, shown below, links to
this advertiser's web site. |
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Click
here
to verify our "PayPal Reputation",
which shows we have been selling on PayPal since 2002,
and we've sold items to thousands of satisfied customers.
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Holliday Gift Idea
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PayPal Gift Certificates
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Click on
the orange button, just below, to buy
a PayPal Gift Certificate for
someone, who loves pet fish.
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Best Selling
Books |
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Click here
now to order The Simple
Guide to Freshwater
Aquariums, a bestselling
reference, offering an
easy-to-understand look at
setting up and maintaining a
successful first freshwater
aquarium. |
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Click here
now
to order The New Marine
Aquarium: Step-By-Step setup
and stocking Guide, the best
selling book about starting
a new marine aquarium.
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Click
here
now to order 500 Freshwater
Aquarium Fish: A Visual
Reference to the Most
Popular Species, a beautiful
book, lovingly written and
illustrated, with
information for the beginner
or the longtime enthusiast. |
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Click here
now to order Fancy Goldfish:
A Complete Guide ... by Eric L. Johnson,
DMV, and Richard E. Hess. The most
encompassing and thorough treatment of the
fancy goldfish hobby to date. Hardcover with
176 pages. |
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Click here
now for many more fishy
books. |
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We hope these suggestions help!
;^ } |
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Amazon Prime
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•
Unlimited FREE Two-Day Shipping
•
No minimum order size
•
One-Day shipping for $3.99/item
•
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streaming
of 5,000 movies and TV shows.
•
Join Amazon Prime for $79/year.
Click
here
now to learn more about Amazon
Prime. |
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About our Fish Photographs ...
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Almost all the photographs and videos, shown on this web site, were taken
by us in our aquariums of our fish. Compare the healthy,
beautiful, energetic fish in our beautiful aquariums to the
fish in our competitors pictures. Their fish often look thin
with clamped fins and poor color.
We buy the highest quality fish, produced by the best fish
farms or caught by the best collectors of wild fish, then we take incredibly good care of our fish in our beautiful aquariums. If you compare the pictures on this site to our competitors pictures, you can instantly see, our fish and aquariums are better!
;^ }
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How
to Customize
this Page
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If this web page looks too small or too narrow, hold down
the keyboard key marked "Ctrl" then press down on the key
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smaller.
Repeat, until this
page looks just right to you. In this way you can customize
the appearance of our website in your computer. This tip
will work simultaneously on all the pages in this website,
and your computer should remember what you've done the next
time you come back to this site, unless you're using an
ancient version of a browser. ;^
o
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